Payment methods
Which payment methods are accepted on our website?
Several different payment methods may be used on our website. The payment methods available may vary depending on the country where you book, the amount of time before your trip, and whether you use the website or mobile app.
Privacy and secure payments
When you submit a payment on our website, your payment data is encrypted and transmitted via a secure connection. The encryption of information transmitted online depends on your browser, according to the highest standards. Some transactions are processed through our partners, Worldline and Adyen. They process online payments and payment information on our behalf. Your payment data is transmitted to Worldline or Adyen via a secure connection and for the sole purpose of processing your requested payment. Your data is never disclosed or forwarded to third parties or used for commercial purposes.
Available payment methods
You can pay online for all or part of your booking using a voucher. You can use several vouchers for the same booking. If the amount of the voucher is greater than the price of the ticket, the remaining amount will be credited to a new voucher. Please note:
- Vouchers are non-transferable and must be used for the passenger whose name is stated on the original voucher.
- The payment of an option with a voucher is possible, after the purchase of the ticket, in the "My Bookings" section of our website.
- Vouchers issued by both Air France and KLM are accepted.
- You can use a voucher issued in a currency other than that of your booking.
- Each passenger may use up to 2 vouchers per booking within a limit of 3 vouchers per booking file.
- A voucher is valid for 12 months from the date of issue.
The prices stated on the Air France website are shown in one specific currency for each country. However, on most of our websites it is possible to pay in another currency when you pay with some card(s) or PayPal. An exchange rate that includes a foreign exchange margin is used to convert the original currency into the preferred payment currency. This foreign exchange margin is market-based, and Air France always endeavors to keep this margin lower than the margins that are similarly applied by credit and debit card-issuing institutions like banks. However, Air France cannot be held liable for any differences in these rates. If the currency you select is different from the currency billed on your credit or debit card statement, the bank issuing the card will convert the transaction using their rate. Air France cannot be held liable for this conversion. If your credit or debit card account resides in a card-issuing institution in a different country, the institution issuing your card may still charge a fee. This depends on the country and bank. These fees are called ”overseas charges” or “cross-border charges” and are not related to exchange rates. Your bank may charge this fee regardless of what currency you select for payment at Air France. This is subject to the agreement between the bank and the cardholder. Consequently, Air France cannot be held liable for these fees.